Privacy Policy
Last modified and effective as of October 13, 2024
Information
AmiCare Services, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website ([insert website URL]), use our services, or interact with us in any other way.
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website and services.
Information we collect
We collect a variety of information to provide and improve our services. The types of information we collect include:
- Personal Information: Name, email address, phone number, billing and shipping addresses, payment details (such as credit card information), and any additional details you provide when purchasing products or requesting services.
- Health Information: For clients of our senior home care services, we may collect health-related information necessary to provide adequate care.
- Communications: Information you provide when you contact us via email, phone, or through our website.
- Device Information: Technical information about the device you use to access our website, such as IP address, browser type, operating system, and device type.
How we use your information
We use the information we collect for the following purposes:
- To provide personalized care for clients utilizing our senior home care services.
- To communicate with you about your orders, appointments, or any inquiries.
- To improve the functionality and user experience of our website.
- To send you promotional offers, updates, or newsletters (with your consent).
- To comply with legal obligations, including regulatory requirements related to healthcare and billing.
- To enhance the security of our website and services.
Log data
We use the information we collect to:
- Provide and manage services, including medical supply sales and senior home care.
- Handling payments and manage financial transactions through Stripe and other payment gateways.
- Communicate with you about your orders, appointments, and service updates.
- Improve our website, products, and customer service experience.
- Personalize your experience on our website.
- Send you information regarding promotions, services, and products (with your consent).
- Comply with legal obligations and ensure the security of our operations.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that allow us to recognize your preferences and improve the functionality of our site. You may choose to disable cookies through your browser settings, but please note that certain parts of our website may not function correctly if cookies are disabled.
Sharing Your Personal Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: With third-party vendors who assist us in handling payments, shipping orders, or providing technical support. These providers have access to personal information as needed to perform their services but are required to maintain the confidentiality of the information.
- Healthcare Providers: In cases where senior home care services are provided, we may share relevant health information with medical professionals, caregivers, or authorized family members.
- Legal Obligations: When required by law or to respond to legal requests, we may disclose personal information to comply with legal obligations or protect public safety.
Security
For clients using our senior home care services, certain personal information may be considered Protected Health Information (PHI) under healthcare privacy laws, including HIPAA. We will use or disclose PHI only for purposes related to your care, billing, or as required by law. If you wish to revoke consent for the use of your PHI, please contact us in writing.
Electronic Newsletters
If you subscribe to our electronic newsletters, we will use your name and email address to send you periodic updates and information about our services. You may unsubscribe from our newsletters at any time by following the “unsubscribe” link at the bottom of each email or by contacting us directly.
External links
Our Site may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of these external sites before providing them with any personal information.
Notification of Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our services. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
AmiCare Services, Inc.
3737 El Camino Real, Palo Alto, CA 94306
info@amicares.com
+1 (650) 457-8818