Frequently Asked Questions
What types of home care services does AmiCare offer?
We offer a comprehensive range of personalized home care services, including personal care (bathing, dressing, grooming), medication reminders, meal preparation, light housekeeping, companionship, transportation for appointments and errands, and specialized care for conditions like dementia or post-operative recovery. We also offer respite care for family caregivers.
Which areas of Bay Area, California does AmiCare service?
AmiCare proudly serves clients throughout the California Bay Area, including Belmont, Atherton, Millbrae, San Jose, Stanford, Cupertino, Los Altos, Palo Alto, San Bruno, San Mateo, Sunnyvale and Burlingame. Please contact us to confirm service availability in your exact location. Contact us for your free assessment today!
How do you ensure the quality and safety of your care?
All our caregivers undergo rigorous background checks, including everything from comprehensive criminal record checks (we’re talking federal, state, and county levels!) to looking into past employment and professional references. Think of it as our way of making sure only the best of the best join our family.
How do you handle caregiver-client matching?
At AmiCare, we know that exceptional home care starts with exceptional relationships. We don’t just assign caregivers; we carefully match them with clients based on a deep understanding of skills, experience, personality, and schedule availability. This personalized approach is at the heart of what we do, fostering positive and lasting care relationships that truly make a difference in the Bay Area. We believe that when your preferences and strengths are genuinely considered, you receive not just care, but a trusted companion who understands and respects your unique needs. This commitment to personalized, compatible matching is why clients consistently choose AmiCare for reliable, compassionate, and high-quality home care.
How quickly can services begin?
We understand that care needs can arise suddenly. After an initial, no-obligation assessment, we can often begin services within 24-48 hours, depending on the complexity of the care plan.
How much does home care cost, and what payment options do you accept?
Costs vary depending on the type and intensity of services required. We provide a personalized quote after a free in-home assessment and accept various payment methods. Please contact us to discuss your specific financial situation.
Do you offer 24/7 care or live-in care?
Yes, we offer both hourly care (from a few hours a week to 24-hour continuous care) and live-in care arrangements, where a caregiver resides in the client’s home to provide round-the-clock support.
Do you service Senior Care Living Facilities?
Yes! AmiCare proudly provides our personalized and compassionate care services to individuals residing in Senior Care Living Facilities throughout the Bay Area. We are experienced in collaborating with various facilities, including a number of high-profile senior care living facilities in the Palo Alto region. We work hand-in-hand with residents, their families, and facility staff to ensure seamless, high-quality care that complements the environment and meets each client’s unique needs. Whether it’s supplemental care, specialized assistance, or long-term support, we are here to enhance the well-being of residents in various care settings. Please contact us to discuss how we can partner with your facility or support your loved one.
How do your caregivers integrate with our existing facility staff and protocols?
Our caregivers are trained to work seamlessly with your facility’s team. We establish clear communication channels and adhere to your established protocols to ensure a harmonious environment and consistent care for residents. Our goal is to complement, not complicate, your existing care structure.
What services do you provide to facilities?
AmiCare offers a comprehensive range of high-quality, personalized care services to residents within senior care living facilities, designed to seamlessly complement the facility’s offerings and provide tailored support. Our Personalized Care includes companionship, meal preparation, light housekeeping, laundry, medication reminders, range of motion assistance, and safety supervision, while our Specialized Care extends to Alzheimer’s & Dementia, Parkinson’s, Hospice & Palliative, and Cancer, Stroke, and Transitional Care. Additionally, our Companions Care focuses on dedicated social engagement and emotional support, fostering a positive environment for residents.
How do you handle communication and reporting regarding a resident’s care within our facility?
We prioritize transparent and timely communication. Our caregivers will provide regular updates to facility management and relevant staff, documenting care provided and promptly reporting any changes in a resident’s condition or concerns. We work to ensure all parties are well-informed.
Can you provide references from other senior care living facilities you currently partner with?
Absolutely. We are proud of our successful partnerships with various senior care living facilities across the Bay Area. Upon request, we would be happy to provide references from other facilities that can attest to the quality and reliability of our services.
How do I apply for a caregiver position?
Visit our Careers page at Careers – AmiCare Services to view current openings and submit your application online. We look forward to hearing from you!
What are the typical shifts or hours available?
We offer a variety of shifts, including part-time, full-time, hourly, overnight, and live-in opportunities. We strive to create flexible schedules that work for both our clients and our caregivers.
What makes AmiCare a great place to work?
Joining AmiCare means becoming part of a community where your work directly brightens someone’s day. We’re proud to offer a rewarding environment rooted in deep respect, heartfelt compassion, and true teamwork. We know how important connections are, so we carefully match you with clients to build strong relationships. More than that, we’re dedicated to providing the right resources and unwavering support to help you shine in your role.
What kind of support does AmiCare offer its caregivers?
We truly believe that our caregivers are at the heart of everything we do here at AmiCare. You’re not just staff; you’re family. That’s why we’re committed to supporting you every step of the way, offering competitive pay, flexible scheduling options, and great benefits (like health insurance and paid time off, where applicable). You’ll also have a supportive management team always in your corner, plus 24/7 on-call support for any emergencies. We value you as an essential member of the AmiCare family because we know that happy, supported caregivers provide the best care.
Do you offer training and professional development?
Absolutely! We are committed to the ongoing development of our caregivers. We offer paid training, continuous education opportunities, and specialized training modules to enhance your skills and career growth within the home care field.